Privacy
This notice explains data processing on rent.silversport.ch. The booking function currently published is labelled as a test: it does not reserve equipment or process real online payments. Please use fictional details for test bookings. The separately described Saferpay process applies only when a real payment is explicitly offered and you choose it.
Controller and contact
The controller is Apto GmbH, Gstaadstrasse 8, 3792 Saanen, Switzerland, UID CHE-384.304.944. Privacy requests: info@silversport.ch, +41 26 925 80 50. Customer-service postal address: Silver Sport, Rue du Village 50, 1659 Rougemont.
Visiting this website
Our hosting provider Vercel processes technical connection data, including IP address, time, requested address and browser information, to deliver and secure the site and investigate errors. Fonts and product images used on this site are served through our own website; your browser does not contact Google Fonts or external product-image servers for them. External sites open only when you follow their links; their operators’ privacy information then applies.
Forms and test bookings
The form processes contact details and, where relevant, delivery details, rental location, dates, selected items, sizes, quantities, price, options and notes. Depending on the equipment, fitting information includes participants’ age, height, weight, shoe size and ability. Do not enter medical diagnoses or full payment-card details in free-text fields. Supply details about other adults or children only with the necessary authority and inform them about this notice.
In the current test mode, form entries are processed in your browser. When you explicitly submit a test booking, they are transferred to the Silver Sport POS demo opened in the same browser and saved there for testing. No real reservation results. The technical request for available locations does not include the customer details you enter.
Browser storage and cookies
The selected language and booking settings received for the demo are stored in local browser storage until you clear the site data. The current cart and unsubmitted form entries are held in the page’s memory. Test bookings saved in the POS demo have their own storage area; remove them there or clear that area’s site data. We do not use advertising pixels or analytics cookies on this booking site. The hosting provider’s technical security functions can process connection data. Marketing consent is not a condition of booking.
Saferpay when real online payment is enabled
Payment processing is planned through Saferpay, provided by Worldline Switzerland Ltd in Switzerland. This booking site does not trigger real payments while only test bookings are offered. When a real Saferpay payment is offered and you select it, the booking reference, amount, currency and information required by the selected method are transmitted to the payment service. Card details are entered on the provider’s secure payment page. Silver Sport receives payment status, transaction references and, where provided, masked payment-method details, but not the card security code. This information is used to process and match payments, refunds and fraud checks. Worldline and participating banks and payment providers process further payment and security data under their own obligations and notices. Available methods are shown when paying.
Recipients and international processing
Enquiries sent to Silver Sport are accessed by staff responsible for handling them. Vercel Inc., based in the United States, hosts the website and processes technical data in the United States; its infrastructure and subprocessors also operate in countries listed in its linked subprocessor directory. Vercel states that it is certified under the Swiss-U.S. Data Privacy Framework. Its data processing agreement also includes standard contractual clauses with Swiss adaptations for relevant transfers. You can request information about these safeguards through our privacy contact.
A real payment selected by you in the future additionally involves Worldline in Switzerland. For international cards or wallets, participating banks and card schemes in the issuing countries, the EEA or the United States can receive data. Review the selected payment service’s additional information before paying. We do not sell booking data.
Purposes and retention
We process data for the rental you request or the functional test you explicitly select, communication, equipment fitting, payments and refunds, operational security and legal obligations. Swiss data-protection law applies. Where the GDPR applies, processing relies on pre-contractual steps or contract performance, legal obligations and legitimate interests in secure operation; separate consent is requested where required.
Unsubmitted form entries are discarded when the page is reloaded or closed. Local settings and saved demo data can be removed through browser settings. Correspondence is retained only as long as needed to handle and, where necessary, document the matter. Statutory retention periods apply to real rental and payment records, not indiscriminately to test or browser data. The host’s technical logs follow its operational and security retention rules. Data needed for unresolved claims is retained only to the extent necessary until the matter is resolved.
Your rights and updates
Contact us to request access and, where provided by law, correction, deletion, release or portability of your data, or to object to processing. You can withdraw consent for the future. Legal retention duties and legitimate evidence needs can prevent immediate deletion; we will explain why. We may request proportionate identity verification to protect your data. You may contact the Swiss Federal Data Protection and Information Commissioner (FDPIC) or your competent supervisory authority.
We update this notice when functionality or processing changes. Before real bookings or payments are activated, it is checked against the data flows actually used. Updating this notice does not replace required consent or amend existing rental agreements.